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Return Policy

IMPORTANT

ORDER, PAYMENT AND CANCELLATION POLICIES

ORDERS

All orders must be placed 9 days in advance of delivery, as we must place our orders with our suppliers in this time frame.  Emails will be sent to you to remind you when to order. Orders will only be processed if they are paid in full.

PAYMENTS

Please make your payment at the time of ordering.  Unpaid orders will not be filled.

CANCELLATIONS– email support@esns.ca

Orders cannot be cancelled after the orders have been placed with our suppliers.

SNOW DAY CANCELLATIONS

If the school board has closed the school due to weather conditions all orders will be cancelled and a full refund will be posted to your account.

BUS CANCELLATIONS

If buses are cancelled due to weather, all orders will be sent to the school.